The infrastructure is located at tier 3 standard data centers with backup power systems, air conditioning, and stable connectivity. The data centers used for server placement are VNPT, Viettel, and FPT.

UPNET’s Cloud VPS/Cloud Server focuses on service stability, so we choose hardware from reputable brands such as DELL, IBM, HP, Cisco, Juniper, and F5.

We focus on quality service for our customers and commit to lifelong support during your use of our products. In addition, our consultants and support staff are available through multiple channels: phone, chat, email, and ticket.

If for some reason you cannot use the service portal to operate the service, please contact our support department for assistance. We serve customers 24/7, including holidays.

In addition to proactive monitoring of basic parameters such as DISK, RAM, CPU, and NETWORK for virtual machines, we also provide a Firewall system and technical measures to protect customers’ virtual servers.